Orders and Shipping
Find answers about processing times, delivery, tracking, accounts, addresses, shipping charges, and split shipments.
Delivery time varies by location and the shipping method selected at purchase. Orders are generally processed and shipped within 1-3 business days. Once your order ships, you will receive a confirmation email with tracking information.
Select the account option in the website header and follow the prompts to register with your email address and a secure password.
You can update your saved shipping address from your account. If an order has already been placed, contact customer service as soon as possible. Address changes cannot be guaranteed after an order has shipped.
When your order ships, the confirmation email will include a tracking number. You can use it on the carrier website or use the Track Order page with your order ID and the email address or phone number used at checkout.
No. Indoor Golf Valley does not store credit card information on the website. Payments are processed through a third-party payment provider.
Orders over $30 are eligible for free shipping. Orders under $30 are charged a flat $10 shipping rate.
At this time, Indoor Golf Valley ships to addresses within the United States.
Items may arrive in separate packages depending on the products ordered and their fulfillment locations. We consolidate shipments where practical, but a single delivery cannot always be guaranteed.