Returns and Refunds
Review return eligibility, damaged or incorrect items, authorizations, cancellations, address corrections, and customer support.
Indoor Golf Valley offers a 15-day return policy for eligible items that are unused, unopened, and in their original packaging. Approved returns may receive a refund or store credit, minus applicable shipping costs.
Contact customer service within 7 days of delivery so we can review the order, authorize the return, and arrange the appropriate replacement.
Contact customer service within 7 days of delivery. Keep the packaging and provide clear photographs of the product and shipping damage so the claim can be reviewed.
Contact customer service before sending an item back. We will provide a return authorization number and the correct return address and instructions.
Email support@indoorgolfvalley.com or call +1 347 480 1190. Our team will respond as promptly as possible during business hours.
Contact customer service immediately. We will try to update the address, but changes cannot be guaranteed after the order has entered fulfillment or shipped.
Order changes and cancellations are not guaranteed. Contact customer service as soon as possible. Once an item has shipped, the order can no longer be changed or cancelled.
We do not currently offer pre-orders for sold-out items. Product availability may change, so check the website or contact our team for current information.